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by kanny k in Coding about July 23, 2014 open - report

Thumbnails not created when uploading html5 videos from my computers.

I have upgraded my se version to 4.8.3 and specially video module which play videos in html5 without flash but when i upload video  from my computer it is not generating thumbnail for video and also poster.


can any body tell help me out of i do this functionality.

many thanks in advance. 

Answers: 3  •  Score 0  •  Views: 1480

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  • 395

    by Kapil Jain about August 23, 2014

    You should check the schduler job and see the status.  May be the format couldn't convert the video in to thumbnail or scheduler job is not running at all.


    Hope this helps

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  • 3

    by kanny k about July 28, 2014

    Thanks for reply..


    i already updated my complete module but still its not creating thumbnails.FFMPEG  is properly installed and video is uploading properly with HTML5 support but about thumbnails i am unable to get what is happening..!!!

    • Score: 0
  • 400

    by Nick about July 24, 2014

    I think HTML5 support was added in SE 4.8.5, so most likely you will need to upgrade to the latest version.

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